COMMONLY ASKED QUESTIONS:

Q: Where do I drill the holes for the collar brackets in a shower or tub installation?

A: If you're having trouble finding where to place the collar brackets, this information is on Page 9, Step 1 of the installation guide. For showers, the bottom hole should be 67-3/16 inches from the sill, and the top hole should be 68-11/16 inches from the sill.

For tubs, the bottom hole is 55-3/16 inches from the sill, and the top hole is 56-¾ inches from the sill.

Q: Do the collar brackets need to be installed into wall studs?

A: Yes. To ensure proper support, install the collar brackets into studs. These brackets will support the top track that carries the weight of the glass.

Q: What are the width and clearance height requirements for the 60-inch shower or tub door?

A: We recommend an enclosure width between 55-3/8 and 59-3/8 inches for both shower and tub models. The clearance height required is 73 inches for a shower and 61 inches for a tub.

Q: What are the minimum wall height and sill depth requirements for installation?

A: The wall height for installation should be at least 69-3/8 inches for showers and 61 inches for tubs. Additionally, the sill depth should at least 2-7/8 inches and the walls should not be more than 3/8 inch out of plumb.

Q: What’s the difference between the S1 template and the J1 side jambs, and when are they installed?

A: S1 is the wall bracket template with 2 holes on the top side. It shows you where to drill holes for the wall brackets (but it should not be installed).

The J1 magnetic side jambs are for water retention. They have no pre-drilled holes and shouldn't be installed until Page 37, Step 48, after the glass is installed. Make sure the collar brackets and top track are installed before you install the side jambs. 

Q: Any tips on installing a Classic 500 8mm shower door on a Classic 500 base?

A: When installing a Classic 500 shower door system with the Classic 500 base, there’s one key thing to know.

The top track bracket needs to be centered on the stud and set 2-½ inches back from the front edge of the sill. This placement ensures that everything else - like the magnetic side jambs, seals, and center guides line up perfectly. If this distance isn’t met, installation won’t be possible.

Q: How high should I install the top track for a shower or tub?

A: The height of the Classic 500 top track follows the wall bracket template measurements:

For shower: Bottom hole is 67-3/16 inches (170.6 cm) from the sill. The top hole is 68-¾ inches (174.6 cm) from the sill

For tub: Bottom hole is 55-3/16 inches (140.2 cm) from the sill. The top hole is 56-¾ inches (144.2 cm) from the sill